To ensure a seamless experience, we kindly ask you to arrive 30 minutes before your scheduled treatment. This allows time to complete a spa consultation form or health questionnaire, change into your robe, and enjoy the relaxing spa facilities. Please note that late arrivals may result in a shorter treatment time. For your comfort, we provide towels, robes, and slippers to enhance your spa journey.

ARRIVAL TIME

We recommend that you arrive 30 minutes in advance of your treatment so that you can complete a spa consultation form, change, relax and enjoy the spa facilities.

Please be advised that late arrivals will result in a reduction of treatment time. The spa will provide towels, robes, and slippers complimentary for spa days.

YOUR TREATMENT TIME

Treatment times include before and aftercare.

MEDICAL CONDITIONS

Some of the treatments offered are not suitable for guests with certain medical ailments and conditions. We request that you bring any of the following to our attention at the time of booking: epilepsy, allergies, heart conditions, high/low blood pressure, scar tissue, varicose veins, skin conditions, diabetes, cancer, thyroid, pregnancy, recent operations.

CHILDREN

We do not offer treatments for children under 16 years old. Due to the nature of relaxation in the spa this is a child free zone, therefore those under 16 years are not permitted into the spa.

SPA ETIQUETTE

Our spa is a place of relaxation and tranquillity. Please speak softly in consideration of our other guest's enjoyment. Please respect all spa guest's right to privacy and serenity.